The coordinator provides support and makes sure drivers follow their routings. (S)he is the contact person for the drivers of his team, (s)he is expected to answer their questions in a timely manner.
(S)he must plan the departures of drivers based on company policies. (S)he is also responsible for customs papers. (S)he performs all required follow-up so that deliveries are made as scheduled. (S)he must enter the movements of trucks and trailers in the computer system and must assist drivers in managing documents and itineraries. (S)he must keep track of the mechanical repairs with various garages.
The coordinator must have experience as a professional driver and dispatcher. (S)he must master both French and English. (S)he has a great ability to learn new software. (S)he is rigorous, proactive, organized, a good communicator and is able to work under pressure. (S)he knows the North American geography, is motivated, dynamic and independent, in addition to having a good team spirit.